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I can't attend but would like to transfer workshop to a friend.

Please let us know through our contact form. It would be best to make this change at least three weeks before the event so the new participant has a chance to make travel arrangements and prepare for the workshop. The latest we can transfer your registration to a friend is one week before the beginning of the workshop. Please give us both your name and email address and the name and email address of your replacement.

I can't attend and want a refund. 

Please let us know through our contact form. The amount of your refund depends on how much notice you give.

  • At least 30 days before the start of the event: 90% refund
  • Less than 30 but at least 14 days: 75% refund  
  • 7-14 days notice: 25% refund.
  • Less than 7 days notice, sorry, no refund.

I registered but didn't attend. 

Sorry, no refunds are available if you didn't cancel in advance.

Other cancellations and schedule changes 

It's unlikely to happen, but we reserve the right to cancel or reschedule an event due to low enrollment, presenter illness, or other circumstances. If the event is cancelled, participants will receive a full refund of their registration fee. If the event is rescheduled, participants will have the option of attending the rescheduled event or receiving a full refund. 

If we cancel or reschedule a workshop or other event, we aren't able to refund your travel expenses. We suggest you make refundable travel arrangements or purchase travel insurance.